Question 1

Why wouldn't I just hire a full-time employee?

Accepted Answer

Good question! For starters, the annual cost of a full-time senior-level cybersecurity specialist now exceeds $150,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize.

With the monthly plans, you can pause and resume your subscription as often as you need to ensure you're only paying when you have work available for them.

Question 2

What is the process for working with you?

Accepted Answer

The process is simple:

1. You sign up for a plan.
2. We'll schedule a call to discuss your needs and get you set up.
3. We will join your existing communication channel (or) if you need, we will provide you an access to a dedicated Slack channel for seamless communication and collaboration.
4. You can utilize our Kanban board to track the progress of your requests.
5. We will diligently work on your requests and provide regular progress updates on the Slack channel. 
6. Once the task is completed, we'll deliver a comprehensive report for your review and analysis.
7. You can request any necessary revisions to ensure your satisfaction with the delivered report.

That's it! We strive to make the process as simple and seamless as possible.

Question 3

What kind of reports would you provide?

Accepted Answer

We provide comprehensive reports that detail the findings, vulnerabilities, and recommended remediation actions discovered during the pentesting process. These reports include in-depth analysis, clear explanations, and actionable recommendations to help you understand the security status of your systems and make informed decisions.

Our reports are designed to be thorough, yet concise, ensuring that you have a clear understanding of the identified risks and steps to mitigate them effectively.

Question 4

How often should I conduct a pentest for my startup/SMB?

Accepted Answer

The frequency of pentesting depends on various factors such as your industry, compliance requirements, and the evolving threat landscape. As a general guideline, it is recommended to perform a pentest at least once a year or whenever there are significant changes to your systems, such as major software updates or infrastructure changes.

Question 5

What industries or sectors do you specialize in?

Accepted Answer

We cater to clients across various industries and sectors, including finance, healthcare, technology, e-commerce, and more. Our expertise spans across different sectors, and we tailor our services to meet industry-specific security requirements.

Question 6

Can you assist us in remediating the vulnerabilities identified during the pentest?

Accepted Answer

Absolutely! As part of our subscription services, we not only identify vulnerabilities but also provide detailed recommendations for remediation. We can guide you through the process of fixing the identified issues and improving the overall security posture of your systems.

Question 7

How do you ensure the confidentiality and security of our sensitive data during the pentest?

Accepted Answer

We prioritize the confidentiality and security of your data throughout the entire pentesting process. We have strict security measures in place to safeguard your sensitive information, including signed non-disclosure agreements (NDAs), secure data handling protocols, and secure communication channels.

Question 8

Can you help us with compliance requirements, such as HIPAA or GDPR?

Accepted Answer

Yes, we have experience working with various compliance frameworks, including HIPAA, GDPR, and others. Our subscription services can assist you in identifying and addressing security gaps that may impact your compliance obligations. We can provide guidance on aligning your security practices with the specific requirements of these frameworks.

Question 9

Do you offer refunds if I'm not satisfied with the service?

Accepted Answer

We are fully committed to delivering exceptional services that meet and exceed your expectations. If, for any reason, you are not satisfied with our service, we assure you that we will take your concerns seriously and work diligently to address them. Our goal is to ensure your complete satisfaction and provide you with the highest level of cybersecurity expertise.

Refunds, if applicable, are evaluated on a case-by-case basis, as we strive to find the best solution for each individual client. Your trust and satisfaction are our top priorities, and we are dedicated to delivering the quality service you deserve.

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